Using effective leadership that extends beyond IT walls for business-tech alignment
How do companies rate the importance of your IT dept? Is the IT dept. invisible in the organization? Does the CEO have an understanding of how technology is meeting business objectives? Do your CEO and CFO view the IT dept. as cost centers rather than profit generators? Are you having trouble communicating tech possibilities with other decision makers of the firm?
The role of the CIO as Chief Information Officer is tough and easily misunderstood. Because technology is closely tied to business results, when a million dollar technology project fails, the CIO gets the brunt of the blame while losing the trusts of the CEO and CFO. In addition, many assume that the CIO only oversees operations and technology—but this is old-school thinking. While the job descriptions of most senior executives have remained relatively stable, the CIO has evolved to have greater knowledge of business and finances. This increased responsibility places the CIO in the strategic position to facilitate business technology innovation for the entire company.
Just as technology and business strategies continue to evolve, so must also the leadership roles within an organization. The new CIO extends beyond the walls of IT and has now become a critical asset to the leadership and functions of any enterprise.
- The Bridge for Biz-Tech Communication and Alignment
The CIO is the liaison for business and technology to come together and align their strategies. Because the CIO has knowledge in both technology and business, he has the advantage of communicating clearly with all department heads. Remember, alignment brings in the money, and alignment is a skill that is more social than technical.
- The C-Sidekick for Optimization
All C-level executives are very busy, and the last thing they want to be in is a meeting about technology resources. The CIO identifies how IT saves time and energy, and proactively contributes to achieving the company’s strategic goals. You can only do this by learning the challenges and abilities of each department. Talk with the CEO and department heads, and share how IT will optimize their performances. They have to see what’s in it for them.
- Visionary Business IT Leader
The CIO is a business IT leader. You should not only focus on operations and technology performances, but should also be aware of business productivity and financial management. Always ask, “How is our technology influencing business results?”
- Innovation and Revenue Powerhouse
Under your guidance, the IT department is in charge of delivering value across the entire enterprise. What is value?—simplifying information access to save time, improving IT to meet business objectives, providing cost reductions, increasing revenues, etc. Have the IT dept. be the competitive advantage in your firm.
All this sounds great, but overwhelming. My team and I are busy just maintaining our company’s operations and technology.
Businesses and technology share the same goals to be agile, fluid, responsive, and resilient. Shortage of time and energy, however, prevents companies to proactively pursue their strategic goals. With cabling, infrastructures, servers, application systems, networking programs, help desks, business processes, disaster recovery, monitoring, engineers, IT directors, managers, analysts—the CIO and IT dept. have a lot on their hands. Just maintaining the company’s operations is a challenge in itself, so the idea of taking the time to assess business needs sounds more like a vacation than a job.
Optimizing the value of IT for your company depends on the competence of development and consulting resources—but we realize how overwhelming the entire process can be. We at JNC are here to assist those who are too busy with daily obligations to make the time for proactive changes.
JNC Solutions has a team of qualified business consultants that specialize in bringing strategic IT value across the enterprise. In our efforts to build agility, fluidity, and resiliency in business and IT processes, JNC produces solutions that give organizations strong competitive advantage. We’re here to make your business become an innovative powerhouse. For further consultation contact Sales at sales[@]jncsolutions.com.
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